We are a proudly registered NDIS Service Provider

ActivTec supports individuals with disabilities and their families through our nationally-recognised NDIS medical equipment services. We understand that the quality of your medical equipment and assistive devices can make all the difference in NDIS support services. We work closely with both NDIS providers and participants to ensure timely maintenance and repair services or spare parts supply. Contact us today to learn more about our NDIS medical equipment services and how we can support you or your loved one.

For NDIS Participants

If you are an NDIS participant and need your mobility or daily living assistance equipment serviced, please don’t hesitate to reach out to our friendly customer care team today. Backed by years of industry and product knowledge, you can trust us to provide accurate, compassionate advice and services so you can focus on building your independence and living a quality life.

For NDIS Plan Manager

As an NDIS plan manager, you are crucial in supporting NDIS participants to access and maintain the assistive devices and equipment they need to live more independently. ActivTec is recognised nationally for our prompt, professional service and industry-leading product knowledge. Let us help you find the solutions to help your NDIS participant live life to the fullest.

Outside of NDIS

If you or a loved one needs assistive equipment to improve daily living and mobility but are not eligible for NDIS funding, ActivTec can still help you access the solutions you need. Our wide range of reputable spare parts and reliable maintenance services can ensure you gain greater independence and enhance your quality of life.

Unparalleled customer service since 2005

  • NDIS Equipment Maintenance

    We can provide a comprehensive NDIS equipment maintenance plan to ensure your patients and support staff can perform their daily tasks worry-free. As a preferred Service Provider for most major equipment brands, we have direct access to the technical information, software and spare parts required to keep your products working efficiently.

  • NDIS Equipment Repairs

    If your assistive technology items are not fit for purpose or faulty, ActivTec can work with you or your NDIS plan manager to reach a cost-effective repair or replacement solution. We have extensive experience and knowledge of all types of assistive devices and equipment, so you can trust us to deliver accurate quotes and quality service.

  • Spare Parts for NDIS Equipment

    Proper working equipment is crucial to the support and independence of your patients. Maintain your progress with MediPart’s timely spare parts supply. Our warehouses are equipped with 6 months worth of spare parts, making our business impervious to most supply chain disruptions and shortages.

Frequently Asked Questions

What types of medical equipment are covered under the NDIS?

The NDIS covers a wide range of medical equipment, including mobility aids such as wheelchairs, walkers, and scooters, communication devices such as speech-generating devices, hearing aids, prosthetics, and other equipment that supports daily living and activities.

How often can NDIS participants access medical equipment services?

The frequency of medical equipment services will depend on the participant’s needs and NDIS plan. For example, some participants may require regular equipment maintenance and repair, while others may only need new equipment every few years. It’s best to speak with your plan manager for tailored information.

How do I access NDIS medical equipment services?

To access NDIS medical equipment services, you must be an NDIS participant and have approved funding in your plan for equipment and assistive technology. You can work with your NDIS plan manager or support coordinator to identify your needs and develop a plan for accessing services.

Do you sell new medical equipment as a whole?

ActivTec Solutions only supply spare parts, not equipment as a whole. As we are the sole Australian Distributor for many brands of mobility equipment parts, we have access to a wide selection of brands including KYC (Colson), Castors, Moteck Linear Actuators, Medical Spare Parts and more.

I can’t find the product I need online. Can you still help me?

If you can’t find your required product, we may still be able to help! Submit a part request form.

Do the spare parts need to be installed by a professional?

If you don’t feel confident installing them yourself, it’s best to engage with a professional. Professional installation can ensure that your equipment functions properly and undergoes the necessary testing and calibration.

It’s important to note that some equipment manufacturers may require certified professionals to install those parts to maintain warranty coverage or comply with regulatory requirements. Please speak with our experienced team for more information.