ActivTec stand out from the rest

At ActivTec Solutions, we provide the most exceptional service possible through speed, efficiency and the best pricing in delivering medical spare parts and equipment maintenance to our customers. As a specialist maintenance only company and national equipment service provider we invest all our time and effort in doing the best job possible for our customers in the health sector. The industries we cater to include Aged Care, Hospitals, Allied Health and the NDIS.

At ActivTec we are “brand neutral” meaning we do not sell our own products. This means that we will never push our brand over a competitor’s and we can service any make or model of equipment you have. We will never try and lock you in to buying one brand or using just one provider, we offer ultimate flexibility.

  • 100+ staff
  • 50+ trained Technicians
  • 8 locations nationwide
  • 1000s of customers
  • $8.5 million of spare parts in stock

Sustainability

We are committed to reducing our environmental impact

At ActivTec Solutions, we are committed to managing our environmental impact. We employ management systems and procedures specifically designed to minimise the use of hazardous materials, energy, and other natural resources.

Our current environmental policies have targets set to reduce our greenhouse emissions and ensure the ethical and sustainable sourcing of spare parts. For example, we are expected to convert our major warehouse facilities to solar power in the next two years. We also have a fleet replacement program focusing on replacing our existing fleet with new, more environmentally friendly vehicles.

Hospital bed

We are brand neutral and have access to over 1000 different makes and models

Our commitment to brand neutrality means we can focus on providing the best possible value to our customers. We work closely with a wide range of trusted manufacturers across Australia to source high-quality parts at competitive prices, allowing our customers to choose the products that best meet their specific needs and budget. This positioning is the bedrock of our reputation as a trusted and reliable medical equipment parts supplier.

  • Allegro Concepts Pty
  • Caremed Alrick
  • Chiltern Invadex UK
  • GMS Rehabilitation
  • Linak
  • Howard Wright
  • Invacare
  • K Care
  • Modsel
  • Novis
  • Pride Mobility
  • Sunrise Medical
  • Haycomp

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  • ActivTec Solutions has provided service to our Medical Equipment for a number of years. We have always found that they provided us with a prompt efficient service at competitive prices. The techs that have attended our sites have conducted themselves in a professional manner and the customer service team are always willing to assist with all enquiries.

    Maintenance Manager, BlueCare - Brisbane, QLD

  • ActivTec Solutions is our supplier of choice for most items that are required to maintain the equipment used in our aged care facility. They are rarely unable to meet our requirements and overnight delivery for urgent items is second to none and something I wish other suppliers could achieve.

    Maintenance Officer, Karingal Community - Devonport, TAS

  • I have to say the service we have received from ActivTec since we have been dealing with the QLD Account Manager Michael and especially this week with Michael the Technician doing the preventative maintenance and talking to Liz in Customer Care sorting out the pumps and slings and promptly getting the new air pumps and the two repaired pumps back to me has been enormously outstanding I can not thank them enough nothing has been a problem.

    ActivTec should be so proud of the service all their people provide.

    Maintenance Officer, Aged Care Home - Burpengary, QLD

  • ActivTec Solutions provides a fast and reliable service, any queries are dealt with in the same day and nothing is too much trouble, all up very professional service.

    Engineer, Maitland Hospital - Maitland, NSW

  • Many thanks for your prompt service replacement to our Alto Lifter being back in use. Great service yet again.

    Maintenance Officer, Bupa – Merrimac, QLD

  • ActivTec Solutions are one of the few companies that actually respond to my requests and while that continues so will my custom.

    Facilities Officer, Kapunda Hospital - Kapunda, SA

  • A good company for coverage, we have the 6 sites across QLD and ActivTec Solutions service all from Brisbane to Rockhampton. Also I find ActivTec Solutions do not try to upsell with new products but from a maintenance perspective are helpful and give good recommendations for equipment better suited to our needs.

    Maintenance Manager, PresCare - Brisbane, QLD

  • The technician was thorough and a true professional. He assisted, advised and was more than willing to advise me. I really appreciate the high level of service and timely repairs from your company.”

    Caremed Alrick

  • Thank you for your regular visits. Our team have noticed the regular visits mean our repairs are being completed promptly and some preventative maintenance has been possible too so we are very happy with the service.

    Rehabilitation & Allied Health Manager, Gold Coast Private Hospital – Gold Coast, QLD

  • ActivTec Solutions has an amazing range of spare parts at great prices; I have been a customer since October 2012 and keep going back!

    Maintenance Officer, Opal Bairnsdale - Bairnsdale, VIC

  • I really appreciate how helpful and assistive the whole ActivTec team are. It really means a lot to me.

    Administration Officer, BlueCare – Millbank, QLD

  • Wonderful company, we have been getting my son’s wheelchair and bed serviced by ActivTec for 3 years now and have always had a pleased experience.

    Adrian (NDIS Participant), Google Review

  • These guys are fantastic, nothing is an issue for them. I am a maintenance officer at a smaller nursing nursing home in north Brisbane and they currently service all the patient hoists at our facility. Their technician always has a friendly, can-do attitude & I always receive my parts orders from them promptly, at competitive prices & with a bag of jelly beans which is a nice touch! I will be looking to move more work over to them in future, keep up the good work guys!

    Leonard Hayes, Google Review

  • Great company. Went there for a very small job on wheelchair. Fixed the problem within minutes. Staff are very friendly.

    Grant Hansen (NDIS Participant), Google Review

  • I have been dealing with medical and disability equipment suppliers for decades. It can take weeks for delivery of items even when in-stock. My item enquiry was answered response confirmed and item delivered in 1 day. Highly Recommended Supplier!

    Google Review

  • Devin the awesome Technician from ActivTec Solutions is the kind hearted genius you need for truth and efficiency. Winston and Ash also have helped me with unbelievably fast responses and equipment results, this company goes beyond caring. Thank you ActivTec Solutions!

    Dean Pusell (NDIS Participant), Google Review

  • ActivTec have always been excellent and so quick in responding to any of my enquiries. I have dealt with so many other companies who are completely useless and you wait weeks for parts or equipment keeps breaking down even after being serviced. I cannot fault ActivTec and their professionalism and quick responses and every technician has been courteous and get the job done and provide me with actual reports which is awesome.

    H Toa, Google Review

  • Thank you ActivTec Solutions for fitting the two new solid tyres onto my partners wheelchair this afternoon. I found that I could not do the job myself so a BIG THANK YOU to your team.

    Paul (NDIS Participant), Yellow Pages Review

  • Fantastic service with the fixing of the issue with my lift chair I am now supported with all of the functions of the lift chair that I had been missing for months.

    Tracey Morris (NDIS Participant), Google Review