Our history and our values
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Willingness
We seek out challenges and opportunities with enthusiasm.
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Dedication
We are driven to deliver the best possible outcome.
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Growth
We believe in growing, learning and progressing forward.
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Consideration
We act with integrity and bring our best selves to each and every job.
Quality & Compliance
Achieving Peak Medical Equipment Compliance for Optimal Patient Safety
In this rapidly evolving field, healthcare professionals must stay up-to-date on their medical equipment compliance to ensure the highest standard of care and safety for their patients. ActivTec Solutions can make this daunting task stress-free.
We have extensive experience with all types of healthcare equipment. Our Technicians are adaptable and flexible, they work on large-scale hospital sites servicing hundreds of beds and managing thousands of asset registers while also being able to visit the home of an NDIS participant to change a tyre on their wheelchair.
ActivTec are Australia-wide, we have offices in Sydney, Melbourne, Brisbane, Perth, Adelaide and Bendigo with a presence in Townsville, Cairns, Hobart and Darwin as well.
Why Choose Us
Medical equipment maintenance services made simple
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World Class Asset Management
ActivTec uses a market-leading Computerised Maintenance Management System (CMMS). Our staff use this core system daily (including technicians) to manage thousands of asset registers for hospitals and health services across Australia.
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Australia Wide Logistics
When you choose ActivTec, you won’t need to worry about supply chain disruptions, as we have warehouses located around Australia with six months of spare parts supply. Given the current logistics environment, we uphold this point of difference with great pride and dedication. We have ActivTec Technicians in all major cities including Sydney, Perth etc. but can send medical spare parts all around the country and even overseas.
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24/7 Service
As a customer-centric company, ActivTec offers a 24/7 service. Our customer service centre can answer your service-related questions, while our Technicians can provide troubleshooting or advice over the phone if required.
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Best Value Solutions
ActivTec is ‘brand neutral’, meaning we have the capacity, knowledge, and experience to work with any medical equipment brand, make, or model. This position ensures rapid and reliable access to affordable spare parts and unparalleled technical skill.
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Detailed Reporting
We have an online portal allowing access to each preventative and reactive maintenance job and valuable asset data. For peace of mind and clear communication, we also send all reports to our customers via email.
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Dedicated Account Manager
As part of our service methodology, all of our customers will receive a dedicated Account Manager to deal with any high-level contract queries or issues. We also organise regular review meetings to ensure you receive the support necessary to deliver quality patient care.
