Who We Are & What We Do

How we can help with your medical equipment maintenance

Back

For those of you that may be new to this industry or may not be already familiar with ActivTec Solutions and what we do allow us to introduce ourselves.

ActivTec Solutions is a national medical equipment service provider that has been in business since 2005.

We offer medical equipment maintenance, repairs and spare parts.

We are a family-owned and operated business. We have built an enviable reputation through our commitment to ‘superior quality, superior customer service, and superior prices’ since our inception. We take pride in our unmatched equipment maintenance experience, agile service delivery model, reliable supply capability and community-focused partnerships.

The numbers:

  • 100+ staff
  • 50+ trained expert Technicians
  • 8 locations nationwide
  • 1000s of customers
  • $8.5 million of spare parts in stock

The industries we service include Aged Care, Hospitals, NDIS, Allied Health, Support Services as well as Community Care, Home Care and the Education sector.

ActivTec does not supply medical equipment as a whole. Instead, we are a preferred Service Provider for many major medical equipment brands. Our industry expertise and stellar reputation grant us access to essential software, technical information and the largest range of spare parts to maintain your equipment, from hospital beds and nurse alarms to ceiling hoists and wheelchairs.

In this rapidly evolving field, healthcare professionals must stay up-to-date on their medical equipment compliance to ensure the highest standard of care and safety for their patients. ActivTec Solutions can make this daunting task stress-free by being your go-to choice for national medical equipment servicing, repairs and spare parts.

We have extensive experience with all types of healthcare equipment. Our Technicians are adaptable and flexible, they work on large-scale hospital sites servicing hundreds of beds and managing thousands of asset registers while also being able to visit the home of an NDIS participant to change a tyre on their wheelchair.

At ActivTec we are “brand neutral” meaning we do not sell our own products. This means that we will never push our brand over a competitor’s and we can service any make or model of equipment you have. We will never try and lock you in to buying one brand or using just one provider, we offer ultimate flexibility.

We pride ourselves on providing the most exceptional service possible through speed, efficiency and the best pricing in delivering medical spare parts and equipment maintenance to our customers. As a specialist maintenance only company and national equipment service provider we invest all our time and effort in doing the best job possible for our customers in the health sector.

We maintain, repair and provide spare parts for a range of equipment, including:

We have more than 20,000 spare parts in our warehouses and in our technician vans nation-wide to service this medical equipment. Our parts are available online via our MediParts store.

You can find all kinds of parts to fit all varieties of medical equipment on our MediParts site. This includes Arjo hoists, Guldmann hoists, handsets, actuators, control boxes, wheelchair parts etc.

To speak to one of our friendly Customer Care team and book in a service of your medical equipment get in touch with us online or over the phone.