What Customers Say About ActivTec Solutions

Our customers are at the core of what we do so it means the world to us when one of our customers takes time out of their busy day to thank us for helping them. Below are just some of the kind words our customers have shared with us.

To see more feedback customers have passed onto us visit our ActivTec Difference page.

 

“ActivTec Solutions has provided service to our Medical Equipment for a number of years. We have always found that they provided us with a prompt efficient service at competitive prices. The techs that have attended our sites have conducted themselves in a professional manner and the customer service team are always willing to assist with all enquiries.”

Maintenance Manager, BlueCare – Brisbane, QLD

 

“ActivTec Solutions is our supplier of choice for most items that are required to maintain the equipment used in our aged care facility. They are rarely unable to meet our requirements and overnight delivery for urgent items is second to none and something I wish other suppliers could achieve.”

Maintenance Officer, Karingal Community – Devonport, TAS

 

“I have to say the service we have received from ActivTec since we have been dealing with the QLD Account Manager Michael and especially this week with Michael the Technician doing the preventative maintenance and talking to Liz in Customer Care sorting out the pumps and slings and promptly getting the new air pumps and the two repaired pumps back to me has been enormously outstanding I can not thank them enough nothing has been a problem. ActivTec should be so proud of the service all their people provide.”

Maintenance Officer, Aged Care Home – Burpengary, QLD

 

“ActivTec Solutions provides a fast and reliable service, any queries are dealt with in the same day and nothing is too much trouble, all up very professional service.”

Engineer, Maitland Hospital – Maitland, NSW

 

“Thank you for your generous support to help us get disability equipment to Vanuatu for children with cerebral palsy. Because of you, we can continue to offer health care to the people of Tanna Island, Vanuatu and now 10 orphans in Indonesia. We are blessed to have you as a donor. Thank you for investing in this organisation.”

Director, TAFEA Health Care – Tanna Island, Vanuatu

 

“A good company for coverage, we have the 6 sites across QLD and ActivTec Solutions service all from Brisbane to Rockhampton. Also I find ActivTec Solutions do not try to upsell with new products but from a maintenance perspective are helpful and give good recommendations for equipment better suited to our needs.”

Maintenance Manager, PresCare – Brisbane, QLD

 

“The technician was thorough and a true professional. He assisted, advised and was more than willing to advise me. I really appreciate the high level of service and timely repairs from your company.”

Caremed Alrick

 

“Thank you for your regular visits. Our team have noticed the regular visits mean our repairs are being completed promptly and some preventative maintenance has been possible too so we are very happy with the service.”

Rehabilitation & Allied Health Manager, Gold Coast Private Hospital – Gold Coast, QLD

 

“I would like to extend my heartfelt gratitude to the staff of ActivTec for the manner in which they assisted me with a broken electrical bed. From my call to Garry (Service Manager) to Craig who came and fixed the bed, they were professional, helpful, empathetic and compassionate with the situation I was in and acted with speed to help me. I was kept fully informed as to the status of the job at all times. Craig was a total delight in how helpful he was. He really knew his stuff and was able to isolate the issue and have the spare part sent through quickly. These days it is hard to find true professionals that are willing to assist in such a wonderful manner. It has been a total pleasure dealing with you and not to mention the whole exercise was made stress free because of the professionalism of the staff. I cannot thank ActivTec and its staff enough.”

Norberta S

 

“Honestly, staff were so amazing! They know their products. I’ll be forever grateful they got me out of trouble by fixing my mobility scooter for me, saving my holiday for my children so I could go to the theme parks, without these amazing people at ActivTec I was going to be stuck. Not being from here I didn’t know where to get help so finding them was my miracle, honestly I don’t have words for how grateful I am for their amazing willingness to help and such friendly service from everyone who came to greet us! Thanks again so much, I am planning on ordering from you in the future and getting shipped to Tassie, I love supporting businesses who darn well deserve it!! May you all get the blessings you deserve :)”

Fiona, Google Review

 

“I’ve been using the team at ActivTec for the longest time for equipment repairs and services. They’re always incredibly friendly, prompt and skilled at what they do. Really appreciate the help.”

Tristram, Google Review

 

“Wonderful company, we have been getting my son’s wheelchair and bed serviced by ActivTec for 3 years now and have always had a pleased experience.”

Adrian (NDIS Participant), Google Review

 

“These guys are fantastic, nothing is an issue for them. I am a maintenance officer at a smaller nursing nursing home in north Brisbane and they currently service all the patient hoists at our facility. Their technician always has a friendly, can-do attitude and I always receive my parts orders from them promptly, at competitive prices and with a bag of jelly beans which is a nice touch! I will be looking to move more work over to them in future, keep up the good work guys!”

Leonard, Google Review

 

“I have been dealing with medical and disability equipment suppliers for decades. It can take weeks for delivery of items even when in-stock. My item enquiry was answered response confirmed and item delivered in 1 day. Highly Recommended Supplier!”

Google Review

 

“Devin the awesome Technician from ActivTec Solutions is the kind hearted genius you need for truth and efficiency. Winston and Ash also have helped me with unbelievably fast responses and equipment results, this company goes beyond caring. Thank you ActivTec Solutions!”

Dean (NDIS Participant), Google Review

 

“ActivTec have always been excellent and so quick in responding to any of my enquiries. I have dealt with so many other companies who are completely useless and you wait weeks for parts or equipment keeps breaking down even after being serviced. I cannot fault ActivTec and their professionalism and quick responses and every technician has been courteous and get the job done and provide me with actual reports which is awesome.”

H Toa, Google Review

 

“Garry, Matt and Ash all went above and beyond to ensure we were able to have our mattress issue resolved in a timely manner. Myself, my mum, my grandmother and my grandfather (who is bed bound in this bed) are very appreciative of the service we were provided by the team at ActivTec, communication was excellent, clear and always professional. These men are a very valuable part of your team and while I hope we don’t need their services again in the near future I would highly recommend the services of ActivTec to anyone who needs it.”

Nicole, Survey Feedback

 

“Thoroughly recommend after being given the run-around by a different company for nearly a year with no solution to our problematic medical chair. Thankfully we were put in touch with Brendan at ActivTec Solutions who had the problem solved within a week. Everyone we dealt with were professional & friendly and we really appreciate them reaching out to us and getting the chair fixed. Thanks to everyone at ActivTec that we dealt with along the way.”

Clinical Support Manager, Fertility North – Joondalup, WA