Signs That Your Patient Hoist May Need Servicing

In times when a patient may not be able to transfer themselves from one spot to another, a patient hoist becomes your biggest asset. Manually lifting patients brings risks to all parties involved, making patients hoists an invaluable piece of equipment in these situations. When these pieces of equipment are relied upon so heavily, it is of the utmost importance that they are functional and dependable as a malfunction at the wrong time could prove fatal. Keep an eye on these elements to ensure that your hoist is up to standard and safe to use.


A malfunctioning hoist can often start at the handset. If your hoist isn’t responding to your handset demands, it may be a case of a faulty handset and may need replacing. If your handset is cracked, damaged or shows physical signs of stress, the inside of the handset may also be affected. The cord connecting the handset to the hoist should also be in tip-top condition. Ensure that the cord is not stretched in any place and that no wires are showing.


When the actuator moves the boom up and down, it is important that it does so freely and smoothly. Ticking, grinding or any other noises out of the ordinary can often be early signs of potential failure. When looking over the hoist, check that the padding on the boom and spreader bar is in place and intact and that the spreader bar moves freely. Check that all pins, bolts and clips attaching the spreader bar to the boom are intact and in good condition.

Base Legs

When testing the base legs, it is important that they are capable of their full movement. Make sure that the legs are able to spread their full distance and lock in both open and closed positions. Ensure that all bolts in the base legs are secure and that none are missing. If you see any cracks or bends in the legs, mast or boom, refrain from using the hoist immediately.


Again, with castors, the key is movement. Ensure that the castors turn and pivot freely. Test that, when the brakes are applied, they prevent the castors from turning and the hoist from moving. With the brakes removed, test that the hoist is able to move freely without any unusual noise or interference.

General Malfunction

If the hoist isn’t functioning as expected or simply isn’t working, it could mean a number of issues. As previously mentioned, there could be an issue with handset or the handset connection. There could be an issue with the battery, battery charger or battery connection. These are all issues that are checked when your hoist is serviced and repaired accordingly.

If any red flags have been raised while completing these examinations, it may be time to get your hoist serviced. It goes without saying that it’s better to be safe than sorry when your equipment is used with the elderly, frail and vulnerable. ActivTec Solutions provide servicing, maintenance and repair for patient hoists and all other medical equipment. Our expert field technicians can get your equipment back to the safest working condition. To prevent equipment downtime and avoidable accidents, call ActivTec now on 1300 304 645 and know that your equipment is safe.

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