The Benefits of Getting Your Equipment Serviced with ActivTec
Technology and equipment breaking down is, unfortunately, an inevitable part of modern life. We’ve all had our phone’s stop working or been stuck on the side of the road after a vehicle breakdown. Who do you call in those instances? A phone repair shop. A mechanic. Who do you call when your medical, biomedical and mobility equipment breaks down? ActivTec Solutions.
Medical, biomedical and mobility products are the most important in aged care homes, hospitals, specials schools and similar care establishments. They are used to enhance the comfort, mobility and general quality-of-life for those who need it most. That’s why it’s imperative to minimise the risk of breakdown or fault and, in those rare cases where equipment does malfunction, minimise downtime. ActivTec Solutions is dedicated to providing the fastest, cheapest and best maintenance solutions. Our superior quality, customer service and prices have put us in an enviable position in the market. Here’s why you should be getting your equipment serviced with ActivTec.
We Are Family Owned and Run
ActivTec Solutions has been family owned and run since 2005. We represent the ideals of a small family business and value good old-fashioned hard work and quality customer service. Our values reflect our commitment to the customer’s needs and satisfaction: we treat every piece of equipment we touch as if it were going to be used to care for one of our own family members. We value and foster long lasting relationships with our customers through commitment, cooperation and communication so that the customer, no matter who it may be, is number one. The ActivTec family may be diverse in background, skillset and location, but share the one common goal of keeping you, the customer, satisfied.
We Possess Worlds of Industry Knowledge and Experience
Not just anyone can join the ActivTec family. Every member of the ActivTec team has been carefully selected based on their skills, merits and experience so you can rest assured that you’re in safe hands. Each of our technicians are highly trained and hold qualifications in a variety of related fields such as electrical, engineering and biomedical engineering. With access to the widest variety of parts, we know the ins and outs of all major medical products and brands. Our staff have a wealth of knowledge to draw on so you know that, when you ask the question, you’re getting the most informed answer possible.
We Are Independent and Informed
ActivTec Solutions is in the rare position of being one of the only independent, brand-neutral suppliers in Australia. We pride ourselves on being honest and impartial when it comes to parts, repairs and maintenance recommendations. We have access to the widest variety of parts from all major brands and a knowledge-base that is second-to-none. When it comes to help and advice, you are our only priority.
We Provide Options to Suit Every Need and Budget
Here at ActivTec, we understand your position in the care industry and appreciate that it can be hard to know what to do and where to go in these situations. That’s why we offer three levels of Preventative Maintenance Care Plans so you don’t have to worry. These care plans cover absolutely everything and are suitable for every budget. Our three tiers of care plan include Comprehensive, Protection and Compliance. These plans provide different levels of care and maintenance for one fixed annual price – more can be found in our Maintenance Solution Overview. With these care plans, you can enjoy the knowledge and comfort of being in the safest hands possible.
We Provide You with Peace of Mind
When your equipment is caring for our oldest, nearest and dearest, it’s of the utmost importance that it’s safe, functional and meets the relevant Australian Standard and manufacturer guidelines. That’s why you need the best on the job. Whether it’s standard preventative maintenance or urgent reactive repair, ActivTec are ready to respond with the expertise and available parts to keep equipment at its safest and downtime to a minimum. Know that, in times of need, ActivTec is in your corner.
For more information and to find our Maintenance Solution Overview and Spare Parts Catalogue, visit www.activtec.com.au. No request is too big or too small for ActivTec, so get in touch now to see how we can help you, your establishment and your residents.
Improving lives with our outstanding equipment management solutions.