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 Terms & Conditions Of Trade

Welcome to our website. If you purchase from this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MediParts’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not purchase from this website.

The term ‘MediParts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 379 Thynne Road, Morningside, QLD, 4170. Our ABN is 60519829385. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Purchases made from this website are subject to the following terms:

  1. If we send you a different part to what you ordered we will pay for the return shipping of the part and either supply the correct part or refund you in full
  2. If we sent you a damaged part that cannot be used for the intended purpose we will pay for the return shipping of the part and supply a replacement part at no cost or refund you in full
  3. All parts supplied by MediParts will be supplied in new and unused but in ‘as is’ condition. Minor aesthetic defects may be present and the date of manufacture of the parts we sell may be older than you expect, neither of these are reason that the part will not perform the task it is designed to do and will not be accepted as reasons for refund or replacement claim.
  4. If you order the wrong part for whatever reason (including misdiagnosing the fault or a 3rd party misdiagnosing the fault) you need to pay for return shipping and we need to test the part to make sure it is resaleable which will incur an $80.00 + GST labour fee for the first item and $40.00 + GST per item thereafter. If the part is not returned in a resalable condition no refund will be given and part will be disposed of.
  5. If you no longer require the part you order for whatever reason and wish to return it you need to pay for return shipping and we need to test the part to make sure it is resaleable which will incur an $80.00 + GST labour fee for the first item and $40.00 + GST per item thereafter. If the part is not returned in a resalable condition no refund will be given and part will be disposed of.
  6. If you do not have authorisation or adequate training from the equipment OEM to repair the item you are repairing we will not honour any warranty on the part purchased through MediParts due to the potential of damage occurring from incorrect installation.
  7. MediParts is unable to provide training or advice on how to fit the parts we sell and will not be responsible for any harm caused by incorrect fitment of a part purchased from us.
  8. Any part you return for warranty replacement/refund will be sent to the OEM supplier for testing and if they do not determine it to be a genuine warranty claim their word is final and warranty will be declined for the reason provided by the OEM supplier.

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